About this role
What they're looking for
Frequently asked questions
What does a AVP, Customer Support and Training at HSBC Global Services Limited do?
The role focuses on meeting Complaints KPIs and improving iNPS by translating customer insights into practical training and knowledge management actions. It also involves driving people experience initiatives and coordinating team engagement to strengthen organizational culture. Candidates must hold…
What skills does this AVP, Customer Support and Training role need?
Key skills for this role include Complaint Handling, Knowledge Management, Training Design, iNPS Improvement, Performance Metrics Analysis, Stakeholder Management.
How much does a AVP, Customer Support and Training at HSBC Global Services Limited pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this AVP, Customer Support and Training role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this AVP, Customer Support and Training role?
You can apply directly on HSBC Global Services Limited's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.