About this role
Oversee on-shore and off-shore processing for Life and Health operations to ensure compliance with KPIs, SLAs, and regulatory requirements. Drive operational excellence through the consolidation of operations, process remediation, and the delivery of customer-centric services.
Requires extensive operations experience in new business or policy servicing within a significant Life insurance business. Candidates must possess strong strategic decision-making skills and a proven track record of leading process re-engineering and change management.
What they're looking for
Operations ManagementLife InsuranceHealth InsuranceKPI ManagementSLA ManagementRisk ControlProcess Re-engineeringChange Management
Frequently asked questions
What does a Head of Operations - Life and Health - HSBC Life at HSBC Global Services Limited do?
Oversee on-shore and off-shore processing for Life and Health operations to ensure compliance with KPIs, SLAs, and regulatory requirements. Drive operational excellence through the consolidation of operations, process remediation, and the delivery of customer-centric services. Requires extensive ope…
What skills does this Head of Operations - Life and Health - HSBC Life role need?
Key skills for this role include Operations Management, Life Insurance, Health Insurance, KPI Management, SLA Management, Risk Control.
How much does a Head of Operations - Life and Health - HSBC Life at HSBC Global Services Limited pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Head of Operations - Life and Health - HSBC Life role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Head of Operations - Life and Health - HSBC Life role?
You can apply directly on HSBC Global Services Limited's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.