Senior Engineer, Production Support

COMPANY DESCRIPTION Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity. We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary. Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted. RESPONSIBILITIES The position requires engineer to carry out tasks related to the support of broadcast and broadcast IT related equipment and systems, including activities such as manning of support hotline, system diagnosis, remediation and monitoring, system administration, patching and preventive maintenance. In addition, the position is required also to support the planning and implementation of broadcast IT system projects. Provide technical support to broadcast equipment and systems in News Studios & News Post Production and asset management system, Outside Broadcast production van, News Room Computer System and etc. Document, communicate, collaborate, and handle fault incidents Assess system vulnerabilities and provide guidance, remediate and mitigate any reliability and security risks Perform troubleshooting and repair of broadcast equipment and system. Perform preventive and corrective maintenance broadcast and IT equipment. Work with different business units to provide technical solutions to enhance existing operation and setup Evaluate and recommend new broadcast IT equipment and system. Support project implementation of broadcast IT system and infrastructures including the support in drafting of technical specifications and costings documentations. Perform shift and standby duty to support broadcast system and infrastructures. QUALIFICATIONS Degree in Information Technology, Information Systems, IT Security or equivalent. CCNA, Certification in Information Technology networking field is an advantage. Candidate without the required academic qualifications but with at least 3 years of relevant experience in IT, Broadcast or Media Production related field are welcome to apply. Microsoft certifications such as MCSA preferred Project management experience preferred. Basic understanding of cloud / enterprise system architecture Network troubleshooting skills of IT devices maintenance and experience with management and configuration of networking devices (switches, routers, firewalls) will be preferred. Perform shift and standby duty to support broadcast system and infrastructures. Please note that your application will be sent to and reviewed by the direct employer - Mediacorp Pte. Ltd.