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Customer Service Representative, Scent

IFF

SingaporeFull-timeHybrid

Posted 23 Jun 2026

About this role

Support the end-to-end Order-to-Cash process to ensure timely and accurate order fulfilment for internal and external customers. Manage order entry, track deliveries, and handle basic inquiries, returns, and credit/debit notes. Requires a minimum Diploma in any discipline and 2-3 years of experience in Customer Service or Supply Chain within a B2B environment. Proficiency in MS Office and strong business English communication skills are essential.

What they're looking for

Order-to-CashCustomer ServiceSupply Chain ManagementB2B CommunicationMS ExcelMS WordMS OutlookInternational Trade Practices

Frequently asked questions

What does a Customer Service Representative, Scent at IFF do?

Support the end-to-end Order-to-Cash process to ensure timely and accurate order fulfilment for internal and external customers. Manage order entry, track deliveries, and handle basic inquiries, returns, and credit/debit notes. Requires a minimum Diploma in any discipline and 2-3 years of experience…

What skills does this Customer Service Representative, Scent role need?

Key skills for this role include Order-to-Cash, Customer Service, Supply Chain Management, B2B Communication, MS Excel, MS Word.

How much does a Customer Service Representative, Scent at IFF pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Service Representative, Scent role remote, hybrid, or on-site?

This role is hybrid, based in Singapore.

How do I apply for this Customer Service Representative, Scent role?

You can apply directly on IFF's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.