About this role
Manage and update customer information in database systems while adhering to strict SLAs and regulatory guidelines. Handle second-level customer enquiries, investigate complaints, and perform data analytics to improve work processes.
Requires a Polytechnic diploma or Degree, preferably with insurance certification and 1-2 years of relevant experience. Must be IT-savvy with strong MS Office skills and a high level of attention to detail.
What they're looking for
Data EntryCustomer CareQuality AssuranceData AnalyticsMS OfficeStakeholder CollaborationProcess ImprovementRisk and Compliance
Frequently asked questions
What does a Contract Executive, Customer Care (1 year contract) at Income Insurance Limited do?
Manage and update customer information in database systems while adhering to strict SLAs and regulatory guidelines. Handle second-level customer enquiries, investigate complaints, and perform data analytics to improve work processes. Requires a Polytechnic diploma or Degree, preferably with insuranc…
What skills does this Contract Executive, Customer Care (1 year contract) role need?
Key skills for this role include Data Entry, Customer Care, Quality Assurance, Data Analytics, MS Office, Stakeholder Collaboration.
How much does a Contract Executive, Customer Care (1 year contract) at Income Insurance Limited pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Contract Executive, Customer Care (1 year contract) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Contract Executive, Customer Care (1 year contract) role?
You can apply directly on Income Insurance Limited's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.