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Contract Executive, Service Support (IS Op Claim)

Income Insurance Limited

SingaporeFull-timeOn-site

Posted 14 May 2026

About this role

Responsible for processing and assessing IncomeShield claims, specifically outpatient claims, and determining payable amounts based on policy guidelines. The role involves managing claimant enquiries, preparing escalation reports for management, and liaising with external parties like hospitals and intermediaries. Requires a Diploma or Degree in any field and a Health Insurance (HI) certification. Candidates must have at least 2 years of individual claims experience, with a preference for those experienced in Shield claim processing.

What they're looking for

Claims AssessmentPolicy Liability AnalysisClaims ReportingComplaint ManagementStakeholder LiaisonAnalytical SkillsNumerical ComputationNegotiation

Frequently asked questions

What does a Contract Executive, Service Support (IS Op Claim) at Income Insurance Limited do?

Responsible for processing and assessing IncomeShield claims, specifically outpatient claims, and determining payable amounts based on policy guidelines. The role involves managing claimant enquiries, preparing escalation reports for management, and liaising with external parties like hospitals and …

What skills does this Contract Executive, Service Support (IS Op Claim) role need?

Key skills for this role include Claims Assessment, Policy Liability Analysis, Claims Reporting, Complaint Management, Stakeholder Liaison, Analytical Skills.

How much does a Contract Executive, Service Support (IS Op Claim) at Income Insurance Limited pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Contract Executive, Service Support (IS Op Claim) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Contract Executive, Service Support (IS Op Claim) role?

You can apply directly on Income Insurance Limited's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.