Cyber Security Consultant-Microsoft Defender

Responsibilities: Hypercare Security Operations • Provide Level 2 / Level 3security support during Microsoft Defender Hypercare phase. • Act as security escalation point forL1 Service Desk and Hypercare teams. • Monitor Microsoft Defenderdeployment portal for alerts and incidents. • Validate post‑deployment securitybaselines and policies. ThreatDetection & Incident Response • Investigate and remediate alerts onMicrosoft Defender for Endpoint • Coordinate escalations withMicrosoft Support for deep product issues. Compliance& Information Protection • Support and stabilize with MicrosoftPurview: • DLP policies • Sensitivity labels • Retention and auditingconfigurations • Assist business users and complianceteams during early adoption phase. Stabilization,Reporting & Handover • Identify recurring deployment ofDefender agent issues. • Produce Hypercare security issue logs, trend analysis, and stabilization status . • Create handover documentation and KT materials for BAU / Managed Services teams. • Support Hypercare exit and sign‑off criteria. Skills& Experience Required ​ • 3–5 years hands‑on experience in MicrosoftDefender Security operations.​ • Proven experience supporting post‑migrationor post‑security rollout environments .​ • Strong troubleshooting skills acrossidentity, endpoint, email, and data protection.​ • Familiarity with enterprise securityframeworks (Zero Trust, ISO 27001, NIST).​ • Experience working in banking/ regulated environments is an advantage.​ Certifications(Preferred) ​ • Microsoft Certified: SecurityOperations Analyst (SC‑200)​ • Microsoft Certified: MicrosoftDefender​