Accounting Software Trainer / Product Specialist (Wsq Programmes)

Responsibilities Conduct WSQ-certified accounting training programmes for learners in accordance with curriculum and training standards Facilitate engaging classroom and practical training sessions on accounting concepts and accounting software applications Assess learners’ progress and ensure training objectives are met Maintain relevant training certifications and ensure compliance with WSQ/SkillsFuture training requirements Develop, review, and update training materials, user guides, and instructional content for accounting software users Serve as the internal subject matter expert for accounting software-related enquiries from sales teams and internal stakeholders Provide technical/product guidance on system capabilities, features, and limitations Support sales teams during client product demonstrations by attending meetings to provide technical clarification and product expertise (non-sales role) Assist clients in understanding how the accounting software can support their operational needs to ensure smooth onboarding together with salesperson. Stay updated on product enhancements, accounting regulations, and training best practices Requirements Diploma/Degree in Accounting, Finance, Business, or related field ACTA / ACLP / DACE / certification (Required) Prior experience in training/facilitation, preferably in accounting or software-related programmes Strong knowledge of accounting principles and accounting software systems Experience using accounting software such as Xero, QuickBooks, MYOB, or similar platforms is preferred Strong presentation and communication skills Comfortable supporting salesperson in product walkthroughs and supporting customer onboarding discussions Patient, detail-oriented, and able to simplify technical concepts for learners and clients