Housekeeping Supervisor

About the job Inspect guest rooms, public areas, and pool after cleaning to ensure compliance with quality standards. Run sold room reports to verify room status, identify discrepant rooms, prioritize cleaning, and update departing room statuses. Assist Housekeeping management in daily operational activities and staff coordination. Act as liaison to coordinate efforts among Housekeeping, Engineering, Front Office, and Laundry departments to resolve room discrepancies. Document and communicate issues with discrepant rooms to the Front Desk and next shift team. Prepare, distribute, and communicate changes in room assignments efficiently. Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company safety and security policies; report maintenance problems, safety hazards, accidents, or injuries promptly. Complete required safety training and certifications as mandated. Maintain a clean, professional uniform and personal appearance. Protect company assets and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guest service needs, including assisting individuals with disabilities. Communicate clearly and professionally with guests and colleagues. Develop and maintain positive working relationships; listen and respond appropriately to employee concerns. Ensure adherence to quality expectations and standards consistently. Perform other reasonable duties as assigned by Supervisors. Preferred competencies and qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None