Housekeeper / Room Attendant

Job Summary The Housekeeping Attendant (Rooms) ensures suites and work areas are immaculately clean and comfortable, delivering a welcoming experience that meets brand standards and guest expectations at Raffles Hotel Singapore. Responsibilities Maintain suites and assigned sections immaculately clean and comfortable to promote a positive image of hotel rooms. Perform all housekeeping tasks in compliance with hotel code of ethics Deliver room experiences that meet brand SOP, local SOP, and Leading Quality Assurance (LQA) standards to achieve management targets Observe and anticipate residents’ needs discreetly, providing prompt, efficient, and personalized service Communicate residents’ preferences to the Assistant Manager for follow-up and guest profile updates Report and hand over lost and found articles to the Housekeeping office immediately Align service standards and individual performance with Accor Values including Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation, and Respect Support the hotel’s CSR and sustainability initiatives through daily work practices Organize and maintain pantries and work areas in pristine condition throughout and at shift end Ensure all equipment used is clean and in good working condition at all times Plan and organize own workflow to complete all assigned duties before shift end Adapt flexibly to operational and departmental changes with a positive attitude Adhere strictly to Work Safety and Health (WSH) policies and procedures Perform additional duties as assigned by Managers Participate actively in colleague meetings and related activities Preferred competencies and qualifications English communication skills (written and spoken) are ideal but not mandatory Demonstrate good interpersonal skills with multicultural awareness to collaborate effectively with diverse colleagues Exhibit service orientation with strong attention to detail Work efficiently and independently under pressure in a dynamic environment Show flexibility and responsiveness to change Self-motivated with a proactive work approach