Cloud & Workplace Technology Specialist

Position Title: Cloud & Workplace Technology Specialist Employment Type : Contract (via Intwo Pte Ltd) Location: Singapore (on-site / hybrid) - with travel to regional offices as required Reporting To: Director of Information Systems, International Trade Association Contract Term: 1 year (following 90-day probationary period), renewable annually Target Start Date: 1 October 2026 Engagement Model: Staff Augmentation via Intwo Pte Ltd __________________________________________________________________________ 1. About The Role An International Trade Association is seeking a dedicated Cloud & Workplace Technology Specialist to serve as an embedded, relationship-focused extension of its global IT team. The resource will be placed by Intwo Pte Ltd and will support approximately 30 users across the client's Asia Pacific offices, with additional coverage for Africa and backup support for other global offices. This role is central to the client's strategic initiative to eliminate legacy on-premises infrastructure (HCL Notes/Domino) and transition to a fully cloud-based environment built on Microsoft 365 and Azure. The right candidate will be technically proficient, relationship-driven, and comfortable working independently across multiple time zones. 2. Organisational Context The client currently operates with a lean global IT structure: one IT lead supporting 80 employees across 14 worldwide offices. This role is created specifically to provide hands-on, dedicated coverage across: Asia Pacific (Primary Coverage) Singapore, Manila, Taipei, Tokyo, Beijing, Hong,Kong, Seoul EMEA / Other (Secondary Coverage) Cape Town, Casablanca, Rotterdam (backup) 3. Key Responsibilities 3.1 Day-to-Day IT Support Provide first-line help desk support and end-user assistance across regional offices Administer Microsoft 365 platform including Azure AD / Entra ID, Exchange Online, Teams, SharePoint, Intune, Defender for Endpoint, and Power Platform Provision and configure new user environments…