Junior L2 Production Support Engineer

We're looking for a Junior L2 Production Support Engineer with hands-on experience in Python and Shell Scripting to support mission-critical business applications. Key Responsibilities: Provide Level 2 production support for business applications and batch jobs Monitor applications, troubleshoot incidents, and ensure SLA compliance Develop and maintain Python and Shell scripts for automation Execute SQL queries, analyze logs, and resolve production issues Support application deployments, job scheduling, and system monitoring Work closely with development and infrastructure teams Requirements: Minimum 2 years of application/production support experience Hands-on experience with Python, Shell Scripting, SQL, and Linux/Unix Basic knowledge of Java/J2EE applications Familiarity with JBoss, MariaDB, batch jobs, and web applications Experience with MQ, Connect (C), or job scheduling is an advantage Banking industry experience is a plus Shift Hours: 7:00 AM – 4:00 PM 11:00 AM – 8:00 PM Weekend and Public Holiday support is required (time off in lieu will be provided for Public Holiday support).