Cloud Wintel Engineer

Overview: (Summary of the role) The Wintel Engineer is responsible for providing SME support, which includes planning, installation and administration of Workplace Management. The responsibilities incorporate administration of Workplace environment; creating and updating company images; development of task sequences for OS deployments; reviewing procedures of daily operations and implementing new procedures to improve efficiency and adhering to best practices. Responsibilities: (Describe the important end results of the job, i.e., what has to be achieved and why. Start with the most important and number each one separately) • Perform installation, configuration, testing and maintenance of endpoint hardware and images consisting of the following but not limited to: Operating System, Software/Applications, Drivers, upgrades, updates and hotfixes. • Plan, implement and support Patch Management and Software Distribution services. • Design, implement, and maintain AWS or Azure infrastructure and services, ensuring scalability, security, and high availability of applications. • Deploy, configure, and manage AWS or Azure services such as EC2 instances, VPC, S3, RDS, Lambda, IAM, Azure App Services, Azure SQL Database, Azure Functions, etc. • Collaborate with development teams to architect and deploy cloud-native applications. • Implement and maintain automation and infrastructure-as-code (IaC) using tools like CloudFormation or Terraform. • Troubleshoot and resolve issues related to AWS or Azure infrastructure, applications, and connectivity. • Implement backup and disaster recovery strategies for AWS or Azure resources. • Provide administration of back-end infrastructure services with focus on PC Imaging. • Support desktop and server related escalations pertaining to Workplace Management tools issues. • Perform Quality Assurance testing for changes to endpoint devices. • Contribute to the streamlining of daily operational processes, such as automations. • Ensure smooth…