About this role
Job Description & Requirements Library/Roaming/Resource Scope and Skillset End-to-End Ticket Lifecycle and monitoring relevant metrics Incident Management Workflow, including appropriate escalation First Call Resolution and Remote assistance Users’ IT accounts and access management (e.g. AD and Email account) Password Resets and Account unlock Process Change & Service requests Skillsets Good communication skills Knowledge on ITSM processes
What they're looking for
MacTroubleshootingHardwareCitrix
About Itcan Pte. Limited
Industry: Information & communications
Frequently asked questions
What does a Desktop / IT Support at Itcan Pte. Limited do?
Job Description & Requirements Library/Roaming/Resource Scope and Skillset End-to-End Ticket Lifecycle and monitoring relevant metrics Incident Management Workflow, including appropriate escalation First Call Resolution and Remote assistance Users’ IT accounts and access management (e.g. AD and Emai…
What skills does this Desktop / IT Support role need?
Key skills for this role include Mac, Troubleshooting, Hardware, Citrix.
How much does a Desktop / IT Support at Itcan Pte. Limited pay?
This role lists a salary of S$1,800 – S$2,000 per month.
Is this Desktop / IT Support role remote, hybrid, or on-site?
The listing is based in Islandwide. Check the posting for remote or hybrid options.
How do I apply for this Desktop / IT Support role?
You can apply directly on Itcan Pte. Limited's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.