Customer Service Officers

Job Responsibilities • Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries; • Fulfillment follow through on case handling and with customers. • Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information Job Requirements • Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage. • Good analytical skills; passion for working and is good in working with numbers. • Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment. • Passion for working, responsible and with good working attitude. • Proficient in PC skills including MS Office applications.