Wintel Engineer

Overview: (Summary of the role) Work within a team environment to ensure daily availability of wintel servers with significant business or IT impact, handling all Windows Server OS installations, administrations, incidents, Root Cause. Responsibilities: (Describe the important end results of the job, i.e., what has to be achieved and why. Start with the most important and number each one separately) • Implementation of Windows based infrastructure based on business requirements. • Ongoing maintenance, security, and availability of Windows based infrastructure based on business requirements. • Troubleshoot and resolve Windows OS related incidents and problems according to customer processes. • Perform Root Cause Analysis (RCA) for OS related service problems as part of problem management. • Liaise with support vendors for maintenance, support or issues resolution. • Support Windows Server based systems, system software, clustering software and system management agents. • Assist in analysing historical usage for tracking and trending by CPU, memory, I/O and storage. • Implement capacity improvement plan. • Assist in developing and maintaining the Technical Disaster Recovery Plan. Provide technical support during disaster. • Execute Technical Disaster Recovery plan during DR and DR drill. • Setting up and managing Windows Active Directory experience inclusive of managing GPOs and user profiles. • Setting up and managing Windows Clustering. • Setting up and managing VMWare hosts (inclusive of VCenters) and virtual machines including all OS platforms (Linux and windows). • Working knowledge in VMware vSphere 4.x and above. • Setting up and managing Hyper-V and virtual machines. • Setting up and managing Netbackup and/or BackupExec, including defining backup policies based on industry standards. • Setting up and managing enterprise-wide Symantec Endpoint Protection Manager, including defining policies based on industry standards. • Review event logs on a regular basis …