About this role
This strategic role serves as the primary technical bridge for high-value customers, acting as the main technical contact for complex inquiries related to Infrastructure, Security, and Performance across multiple projects. The lead will advise Professional Services teams, participate in Customer Advisory to explain RCAs, and manage technical communication during critical incidents.
Candidates must possess extensive senior technical experience (10+ years) in a bridge role focused on cloud-native environments, along with proficiency in Microsoft Azure architecture and enterprise security standards. Exceptional communication skills are required to translate complex technical findings into clear advisory for customer IT leadership, alongside flexibility to operate across global time zones.
What they're looking for
Technical ConsultingSystems EngineeringCloud-Native EnvironmentsAzureComputeNetworkingSecurityMonitoring Tools
Frequently asked questions
What does a Sr Customer Technical Lead at Ivalua do?
This strategic role serves as the primary technical bridge for high-value customers, acting as the main technical contact for complex inquiries related to Infrastructure, Security, and Performance across multiple projects. The lead will advise Professional Services teams, participate in Customer Adv…
What skills does this Sr Customer Technical Lead role need?
Key skills for this role include Technical Consulting, Systems Engineering, Cloud-Native Environments, Azure, Compute, Networking.
How much does a Sr Customer Technical Lead at Ivalua pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Sr Customer Technical Lead role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Sr Customer Technical Lead role?
You can apply directly on Ivalua's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.