Clinic Receptionist Cum Cashier

As the first point of contact for our patients, you will play a crucial role in managing the daily operations of the front desk. Roles and Responsibilities Ø Handle cashiering duties including accurate billing, daily collection reconciliation and preparation of reports. Ø Answer to patients’ enquiries and follow-up tasks. Ø Responsible for all matters pertaining to insurance and Letter of Guarantee(s). Ø Process claims with insurance companies. Ø Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment Ø Other duties assigned by the Team Leader. Requirements Ø Minimum GCE ‘O’ level or equivalent. Ø At least 1-2 years of front desk, receptionist or customer service experience. Ø Prior experience in a clinic, healthcare or customer service role is an advantage. Ø Warm, professional, and attentive to patients’ enquiries. Ø Proficient in Microsoft Office applications. Ø Pro-active with excellent patient service. Ø Able to adapt quickly, multitask and work under tight deadlines. Ø A team player with a positive and service-oriented attitude. Interested applicants are invited to submit their application with: · Full and updated resume. · Reasons for leaving. · Current and expect salary. · Earliest availability. Please note that ONLY shortlisted applicants will be notified.