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Senior Manager Customer Solution, SEA

Johnson & Johnson Innovative Medicine

SingaporeFull-timeHybrid

Posted 19 Jun 2026

About this role

Lead customer service and logistics operations across Southeast Asia to drive service excellence and process standardization. Oversee regional KPIs and collaborate with cross-functional stakeholders to ensure compliant and cost-effective distribution. Requires a bachelor's degree in Business, Supply Chain, or a related field with at least 6 years of experience in customer solutions or supply chain. Experience in multi-market environments and regulated industries like pharmaceuticals or medical devices is preferred.

What they're looking for

Advanced AnalyticsBusiness Data AnalysisCategory Management StrategyCompetitive Landscape AnalysisContract ManagementCost-Benefit AnalysisCritical ThinkingLeadership

Frequently asked questions

What does a Senior Manager Customer Solution, SEA at Johnson & Johnson Innovative Medicine do?

Lead customer service and logistics operations across Southeast Asia to drive service excellence and process standardization. Oversee regional KPIs and collaborate with cross-functional stakeholders to ensure compliant and cost-effective distribution. Requires a bachelor's degree in Business, Supply…

What skills does this Senior Manager Customer Solution, SEA role need?

Key skills for this role include Advanced Analytics, Business Data Analysis, Category Management Strategy, Competitive Landscape Analysis, Contract Management, Cost-Benefit Analysis.

How much does a Senior Manager Customer Solution, SEA at Johnson & Johnson Innovative Medicine pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior Manager Customer Solution, SEA role remote, hybrid, or on-site?

This role is hybrid, based in Singapore.

How do I apply for this Senior Manager Customer Solution, SEA role?

You can apply directly on Johnson & Johnson Innovative Medicine's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.