Senior Site Reliability Engineer

About the role We are hiring a Senior Site Reliability Engineer to help make k-ID reliable at scale. This role sits in the middle of our production backbone. You will own and improve the systems that keep our platform available, observable, secure, and resilient as traffic grows and our client base expands globally. You will work across infrastructure, tooling, deployment workflows, incident response, and systems design to make sure we can scale without breaking. This is not a ticket closing operations role. We want someone who can look at a system, find the weak points, and harden it. Someone who cares about failure modes, blast radius, deployment safety, recovery time, cost discipline, and the realities of running production systems under pressure. You should be comfortable writing code, automating away toil, and partnering closely with engineers to improve reliability through better architecture and better operating practices. Responsibilities Own the reliability, availability, and performance of the systems behind k-ID’s platform and public APIs Design and improve scalable infrastructure on AWS and Kubernetes that can support high growth, uneven traffic, and global production workloads Build and maintain strong observability across logs, metrics, tracing, alerting, and service health so issues are caught early and investigated quickly Improve deployment safety through better CI and CD workflows, release controls, rollback paths, and environment consistency Drive incident response and production readiness practices, including runbooks, on call hygiene, postmortems, capacity planning, and resilience testing Reduce operational toil by automating repetitive work and improving internal tooling for developers and operators Partner with engineering teams to embed reliability and operability into service design from the start, not after something fails in production Strengthen platform security and infrastructure hygiene across access controls, secrets handling, syst…