Business Development Manager (Manpower Contracting)

Business Development & Sales Growth Identify and develop new business opportunities within manpower contracting and workforce outsourcing services. Prepare business proposals, quotations, and service offerings tailored to client requirements. Support negotiations of service contracts and pricing structures to achieve sustainable revenue growth. Client Relationship Management Serve as the main point of contact for assigned clients, ensuring service expectations are clearly understood and met. Maintain long-term client relationships through regular engagement, performance reviews, and service coordination. Address client feedback and operational concerns in collaboration with internal teams. Manpower Service Coordination Coordinate with operations, recruitment, and site supervision teams to ensure manpower deployment meets contractual requirements. Support workforce planning by aligning client demand with manpower availability. Monitor service delivery performance and recommend improvements to enhance client satisfaction. Market & Business Analysis Conduct market research to identify industry trends, client needs, and competitive positioning. Provide management with insights on market opportunities, service enhancements, and expansion strategies. Support management in developing business plans and growth initiatives. Internal Coordination & Reporting Work closely with internal teams on onboarding schedules, deployment timelines, and service commencement. Track key performance indicators related to client acquisition, contract renewals, and revenue performance. Prepare regular reports on business development activities and account performance for management review. Job Requirements Degree or Diploma in Business Management, Hospitality Management, Operations, or related field. 3–10 years of experience in business development, operations management, client servicing, or workforce-related industries. Proven experience in managing client relationships and supporting service-based business growth. Strong communication, negotiation, and stakeholder management skills. Ability to adapt to local business practices and manpower frameworks with internal support.