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Troubleshooter Assistant Engineer, Non KONE Equipment

KONE

SingaporeFull-timeOn-site

Posted 10 Jul 2026

About this role

Provide remote and on-site technical support to maintenance technicians to identify root causes and corrective solutions for non-KONE equipment. Manage daily operations, monitor team KPIs, and create knowledge base articles to improve service quality. Requires a Diploma in Engineering or a relevant field along with IT literacy and a customer service mindset. Candidates must be flexible and willing to travel to support various sites.

What they're looking for

Technical SupportRoot Cause AnalysisConnected Services AnalyticsKRM Device ConfigurationKnowledge Base CreationMaintainability AssessmentQuality ReportingSafety Compliance

Frequently asked questions

What does a Troubleshooter Assistant Engineer, Non KONE Equipment at KONE do?

Provide remote and on-site technical support to maintenance technicians to identify root causes and corrective solutions for non-KONE equipment. Manage daily operations, monitor team KPIs, and create knowledge base articles to improve service quality. Requires a Diploma in Engineering or a relevant …

What skills does this Troubleshooter Assistant Engineer, Non KONE Equipment role need?

Key skills for this role include Technical Support, Root Cause Analysis, Connected Services Analytics, KRM Device Configuration, Knowledge Base Creation, Maintainability Assessment.

How much does a Troubleshooter Assistant Engineer, Non KONE Equipment at KONE pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Troubleshooter Assistant Engineer, Non KONE Equipment role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Troubleshooter Assistant Engineer, Non KONE Equipment role?

You can apply directly on KONE's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.