Part-Time Front Desk Customer Service Officer

Job Title: Part-Time Customer Service (Frontdesk) - Educational Centre Location: Heartbeat @ Bedok About Us: We are a dedicated educational centre committed to fostering a positive and effective learning environment for our students. We are currently looking for a friendly, organized, and proactive individual to join our front-of-house team. The Role: As our Part-Time Customer Service Representative, you will be the first point of contact for our parents and students. You will play a key role in ensuring the daily operations run smoothly and supporting our teaching staff. Requirements: Language: Must be able to speak, read, and write Mandarin to communicate effectively with Mandarin-speaking parents and teachers. Availability: Must be able to commit to the days and hours as below: Weekdays: 3:00 PM to 9:00 PM (Wed to Fri) Technical Skills: Proficient in using Google Drive (Docs, Sheets) for administrative tasks. Attributes: Friendly, responsible, detail-oriented, and able to multitask in a dynamic environment. Key Responsibilities: Centre Operations: Ensure the smooth running of the centre's daily operations, including opening and closing procedures. Create, send and collect payments from students. Class Preparation: Prepare worksheets, materials, and resources for the day's classes. Administrative Support: Assist teachers and management with ad-hoc administrative work and data entry via Google Sheets. Customer Service: Greet and assist all walk-in parents and students warmly. Enquiries: Provide accurate information about our courses and programmes to prospective customers. Upkeep of Centre: Maintain basic cleanliness of centre What We Offer: Hourly Rate: $10/hour (Weekdays) + CPF A friendly and supportive work environment. Opportunity to be part of a team dedicated to education. How to Apply: If you are passionate about education and meet the requirements above, we would love to hear from you! Please send your resume to learningimpactlearningcentre@gmail.com