Digital Marketing & E-Commerce Executive

Content Creation & Social Media Management Plan, create, and publish engaging content (videos, photos, reels) for TikTok, Instagram, and other social platforms Film and edit short-form videos using tools like CapCut or similar mobile apps Capture and edit high-quality food and lifestyle imagery for social media, website, and promotions Maintain a consistent brand voice and visual style across all content Community Engagement Monitor and engage with followers; respond to comments, DMs, and reviews Identify and collaborate with local food influencers and creators to grow brand reach Campaign Management Plan and execute digital campaigns for new menu launches, seasonal promos, and brand initiatives Monitor campaign performance and refine strategies based on analytics and audience feedback Analytics & Reporting Use tools such as Google Analytics, Meta Business Suite, TikTok Insights, and other social media dashboards to track performance Prepare monthly performance reports and convert findings into actionable recommendations E-Commerce Platform Support Manage and update listings, menus, and promotions on delivery platforms like GrabFood, Foodpanda, and Deliveroo Ensure menu accuracy, pricing, and promotional updates are current General Marketing Support Assist in photoshoots, marketing events, and branding activities Support ad-hoc marketing tasks as required Requirements Diploma / Degree in Marketing, Digital Media, or related field Proven experience in digital marketing, social media management, SEO/SEM, and e-commerce / delivery platform handling Proficiency in tools such as Meta Business Suite, Google Analytics, TikTok Ads Manager, and SEO software Strong content skills (video, photo, short-form social media trends) Data-driven, results-oriented mindset Ability to work independently, manage multiple tasks, and meet deadlines