Quality Assurance Technician

Role Overview We are seeking a Quality Assurance to manage quality and operational documentation, coordinate reporting, and support inventory and compliance record-keeping. This role suits a candidate with a background in report preparation, stock/inventory documentation, and system-based data entry, gained through prior retail, merchandising, or administrative experience. Key Responsibilities Prepare, compile, and maintain quality and operational reports (e.g. quantity reports, claim reports, stock allocation records), similar to sales quantity and claim reporting work Maintain and update controlled documents including SOPs, batch records, and compliance files, ensuring version control and proper filing Use SAP or equivalent ERP systems to process documentation, track allocations, and support planning/reporting functions Coordinate stock transfer planning and inventory documentation, reconciling records against physical/system counts Compare and benchmark internal data (e.g. product specifications, costs) against competitor or reference data to support quality/process reviews Support the upload, organization, and management of documents on internal digital platforms and shared systems Liaise with production, QA, and other departments to ensure smooth documentation flow and timely approvals Assist in preparing materials and documentation for internal audits, inspections, or compliance checks Support ad-hoc administrative and project coordination tasks as assigned Requirements Diploma or Bachelor's degree (Business, Technopreneurship, Administration, or related field) Proficient in Microsoft Office (Word, Excel, PowerPoint); familiarity with SAP or similar ERP systems preferred Experience in report preparation, inventory/stock documentation, or administrative coordination (e.g. through internship or project work) Strong attention to detail, organizational skills, and ability to manage documentation accurately Good written and spoken English; additional languages an advantage Comfortable working with digital platforms and basic data tools (e.g. Excel, SPSS, or similar) Fresh graduates with relevant internship or project experience are welcome to apply