About this role
To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance. · To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor · To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System) · To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI · To receive, process, and follow up events and logistics requests · To perform other ad-hoc duties required
What they're looking for
Product KnowledgeCustomer RetentionMicrosoft OfficeConstruction
About Lisen Builders Pte. Ltd.
Industry: Construction
Frequently asked questions
What does a Customer Relations Officer at Lisen Builders Pte. Ltd. do?
To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance. · To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor · To accurately and timely log-in/update fault reports into the MMS (Maintena…
What skills does this Customer Relations Officer role need?
Key skills for this role include Product Knowledge, Customer Retention, Microsoft Office, Construction.
How much does a Customer Relations Officer at Lisen Builders Pte. Ltd. pay?
This role lists a salary of S$3,500 – S$5,000 per month.
Is this Customer Relations Officer role remote, hybrid, or on-site?
The listing is based in D12 Toa Payoh, Balestier, Serangoon. Check the posting for remote or hybrid options.
How do I apply for this Customer Relations Officer role?
You can apply directly on Lisen Builders Pte. Ltd.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.