Operation Executive

Job Title: Operation Executive Job Description: We are seeking an experienced Operation Executive to oversee and manage our company's daily operations. The ideal candidate will have a strong background in operations management, excellent communication skills, and the ability to work independently and as part of a team. As an Operation Executive, you will be responsible for developing and implementing efficient operational processes and procedures, ensuring that our company runs smoothly and meets its goals. Responsibilities: Operations Responsibilities – Lucid Social Oversee and manage daily business operations across livestream, content production, creator coordination, client servicing, and campaign execution. Ensure all projects, livestreams, creator deliverables, and client campaigns are planned, tracked, and executed smoothly. Develop and improve internal operational workflows, processes, and SOPs to increase team efficiency and productivity. Coordinate closely with different teams, including account managers, livestream teams, creators, production, and management to ensure clear communication and alignment. Monitor campaign performance, live schedules, creator progress, and key operational KPIs to identify gaps and areas for improvement. Support the planning and execution of TikTok Shop livestreams, shoppable videos, UGC campaigns, creator events, and brand activations. Manage project timelines, deliverables, and follow-ups to ensure deadlines are met and client expectations are fulfilled. Conduct regular checks and reviews to ensure internal processes, client requirements, and TikTok Shop operational standards are properly followed. Assist in managing budgets, invoices, creator payouts, campaign costs, and operational expenses to ensure resources are used efficiently. Support recruitment, onboarding, training, and management of team members, interns, creators, and livestream talents where required. Work with the team to improve client satisfaction, campaign quality, and long-term client retention. Identify operational issues and propose solutions to improve workflow, accountability, and overall business performance. Collaborate with senior management to support business growth, department planning, and long-term operational strategies for Lucid Social. Requirements: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong leadership and management skills. Knowledge of relevant software programs and tools. Experience in logistics, inventory management, and customer service is a plus. Ability to work under pressure and meet tight deadlines. Attention to detail and accuracy.