Assistant Banquet Manager

The Assistant Banquet Manager supports the planning, coordination, and execution of banquet and event operations to ensure smooth service delivery, high guest satisfaction, and compliance with hotel standards. The role assists in supervising banquet staff, coordinating with other departments, and ensuring all events are delivered efficiently, professionally, and in line with contractual requirements. Key Responsibilities Assist in planning and coordinating banquet events, including weddings, meetings, conferences, and social functions. Supervise banquet service staff during setup, service, and breakdown of events. Ensure all event requirements are executed according to banquet event orders and guest specifications. Coordinate with Sales, Kitchen, Stewarding, Front Office, Housekeeping, and Engineering on event preparations and operational needs. Monitor service standards to ensure consistent guest satisfaction and smooth event delivery. Assist in staff briefing, deployment, training, and performance monitoring. Check event venues, equipment, table setups, linens, and décor before each function. Handle guest requests, complaints, and last-minute changes promptly and professionally. Monitor food and beverage quality, presentation, timing, and service flow during events. Support cost control efforts through proper staff deployment, inventory control, and minimising wastage. Ensure compliance with hotel policies, hygiene standards, safety procedures, and licensing requirements. Assist in preparing post-event reports, feedback, and operational follow-up. Support recruitment, coaching, and development of banquet team members. Perform duty manager or operational standby responsibilities when required.