Store Associate

Are you passionate about fitness and outdoor adventures? Do you thrive in a dynamic retail environment? HOKA, a leading brand in performance footwear, is seeking a Store Associate to join our team! If you're enthusiastic, customer-oriented, and eager to be part of a growing brand, we want to hear from you. As a Store Associate at Hoka, you will be the face of our brand, providing exceptional customer service and creating memorable shopping experiences for our customers. Your responsibilities will include: Provide excellent customer service Proactively follow-up on customer queries and needs Achieve the agreed standards on the sales floor, cashier counter and service zone at all time Assist in general store operations – including visual merchandising, managing inventory, stocktake and general housekeeping Operate the till (handling of cash and credit cards) with the correct procedures, achieving high level of efficiency and accuracy Keeping abreast of latest products (or trends in fashion) to possess in-depth product knowledge and communicate to customers effectively Make use of the product knowledge to suggest products and promote product benefits to customers to drive sales Develop strong connections with customer to generate loyal customers and repeat transactions Any other ad-hoc duties given by Supervisor or Store In-Charge Requirements: Previous retail or customer service experience preferred Passion for outdoor activities, running, or fitness Strong communication and interpersonal skills Ability to work flexible hours, including weekends and holidays Enthusiasm for learning about HOKA products and sharing that knowledge with customers Benefits: Commission and incentives Medical coverage Employee discount Career growth 5 working days & 2 days off per week