Responsibilities Manage end-to-end resource planning, capacity management, and workforce forecasting across programme workstreams. Coordinate resource demand submissions, backfills, onboarding, offboarding, and staffing activities. Facilitate resource governance processes and ensure compliance with approved staffing and demand management procedures. Partner with delivery leads to identify upcoming workforce requirements, resource risks, dependencies, and capacity gaps. Maintain workforce trackers, demand pipelines, resource plans, staffing dashboards, and project reporting artefacts. Support financial analysis, resource forecasting, and workforce reporting to enable informed resource planning and decision-making. Prepare programme reports, metrics, presentations, and executive materials for leadership meetings and governance forums. Coordinate and manage programme meetings, including leadership forums, governance reviews, team lead meetings, and working group sessions. Drive meeting governance activities, including agenda preparation, decision logging, action tracking, meeting minutes, and follow-up coordination. Monitor delivery progress across workstreams and support the tracking of key milestones, risks, issues, dependencies, and action plans. Collaborate with delivery managers and workstream leads to ensure timely follow-up and closure of project deliverables and commitments. Serve as the primary coordination point between project teams, HR, recruitment, resource management teams, and delivery stakeholders for approved staffing requirements. Identify and implement opportunities to enhance resource management processes, reporting capabilities, governance practices, and workforce visibility. Requirements: 4–5 years of experience in PMO, workforce planning, resource management, programme operations, project coordination, or related functions. Experience supporting large-scale technology, healthcare, digital, or transformation programmes. Excellent communication, stakeholder management, and coordination skills, with the ability to work effectively across delivery teams and support functions. Experience in meeting governance, action tracking, project reporting, and executive communications. Proficiency in Microsoft Excel and PowerPoint, with the ability to analyse data and develop insightful reports and presentations. Knowledge of resource planning, capacity management, demand tracking, workforce reporting, and project governance practices. Well-developed analytical and problem-solving capabilities, with the ability to identify trends, risks, and workforce planning opportunities. Experience with Power BI, SharePoint, Power Automate, Microsoft Project, Jira, or similar reporting and collaboration tools. Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail.