About this role
Process reservation requests, changes, and cancellations while identifying guest needs and maximizing revenue through sales techniques. Maintain property standards by documenting special requests, answering guest inquiries, and following proper escalation procedures.
Candidates must possess a high school diploma or G.E.D. equivalent. No prior related work experience is required for this role.
What they're looking for
Reservation managementCustomer serviceSales techniquesData entryCommunicationConflict resolutionTelephone etiquetteProperty management systems
Frequently asked questions
What does a Reservations Agent at Marriott do?
Process reservation requests, changes, and cancellations while identifying guest needs and maximizing revenue through sales techniques. Maintain property standards by documenting special requests, answering guest inquiries, and following proper escalation procedures. Candidates must possess a high s…
What skills does this Reservations Agent role need?
Key skills for this role include Reservation management, Customer service, Sales techniques, Data entry, Communication, Conflict resolution.
How much does a Reservations Agent at Marriott pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Reservations Agent role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Reservations Agent role?
You can apply directly on Marriott's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.