About this role
Oversees all property operations as the Manager on Duty to ensure high levels of hospitality and guest satisfaction. Manages guest services teams, handles service issues, and ensures adherence to property policies and standards.
Requires a high school diploma with 2 years of guest services experience or a 2-year degree in Hospitality or Business Administration. Must possess strong leadership skills and the ability to manage day-to-day front office operations.
What they're looking for
Guest RelationsTeam LeadershipConflict ResolutionHospitality ManagementEmployee SupervisionBudget ManagementCustomer ServicePayroll Administration
Frequently asked questions
What does a Guest Services Manager at Marriott do?
Oversees all property operations as the Manager on Duty to ensure high levels of hospitality and guest satisfaction. Manages guest services teams, handles service issues, and ensures adherence to property policies and standards. Requires a high school diploma with 2 years of guest services experienc…
What skills does this Guest Services Manager role need?
Key skills for this role include Guest Relations, Team Leadership, Conflict Resolution, Hospitality Management, Employee Supervision, Budget Management.
How much does a Guest Services Manager at Marriott pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Guest Services Manager role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Guest Services Manager role?
You can apply directly on Marriott's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.