About this role
Oversee Front Desk and Guest Services operations to ensure a seamless guest experience from check-in to check-out. Lead and develop the Guest Experience team while maintaining high service standards and adherence to company policies.
Requires at least a Professional Certificate/NiTEC and a minimum of 2 years of experience in hotel front desk operations. Candidates must possess strong communication skills and be available for rotating shift work.
What they're looking for
Front Office ManagementGuest RelationsTeam LeadershipCash HandlingConflict ResolutionUpsellingProperty Management SystemsCustomer Service
Frequently asked questions
What does a Guest Experience Supervisor (Front Desk, i-Job Program) at Marriott do?
Oversee Front Desk and Guest Services operations to ensure a seamless guest experience from check-in to check-out. Lead and develop the Guest Experience team while maintaining high service standards and adherence to company policies. Requires at least a Professional Certificate/NiTEC and a minimum o…
What skills does this Guest Experience Supervisor (Front Desk, i-Job Program) role need?
Key skills for this role include Front Office Management, Guest Relations, Team Leadership, Cash Handling, Conflict Resolution, Upselling.
How much does a Guest Experience Supervisor (Front Desk, i-Job Program) at Marriott pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Guest Experience Supervisor (Front Desk, i-Job Program) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Guest Experience Supervisor (Front Desk, i-Job Program) role?
You can apply directly on Marriott's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.