About this role
Deliver a seamless guest experience by managing front office operations, executive lounge services, and guest requests. Responsibilities include handling check-ins/outs, coordinating transportation, and ensuring high quality standards across various hotel departments.
Candidates must possess at least a professional certificate and are preferred to have 1-2 years of experience in a hotel executive lounge, though entry-level applicants are welcome. Must be able to work rotating shifts, including overnights, and be proficient with hotel computer systems.
What they're looking for
Guest RelationsCash HandlingProperty Management SystemsUpsellingConflict ResolutionCustomer ServiceConcierge ServicesFront Office Operations
Frequently asked questions
What does a Guest Experience Expert (Executive Lounge, i-Job Program) at Marriott do?
Deliver a seamless guest experience by managing front office operations, executive lounge services, and guest requests. Responsibilities include handling check-ins/outs, coordinating transportation, and ensuring high quality standards across various hotel departments. Candidates must possess at leas…
What skills does this Guest Experience Expert (Executive Lounge, i-Job Program) role need?
Key skills for this role include Guest Relations, Cash Handling, Property Management Systems, Upselling, Conflict Resolution, Customer Service.
How much does a Guest Experience Expert (Executive Lounge, i-Job Program) at Marriott pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Guest Experience Expert (Executive Lounge, i-Job Program) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Guest Experience Expert (Executive Lounge, i-Job Program) role?
You can apply directly on Marriott's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.