Sales Assistant (West) | Chs

Job Summary : Working Hours : 8.30am to 6pm Working day : Monday to Friday Location : Penjuru Key Responsibilities : Manage shared mailboxes and prioritize urgent customer enquiries and requests. Prepare and issue Delivery Orders (DOs), invoices, and other sales-related documents accurately and in a timely manner. Monitor outstanding enquiries and follow up with customers and third-party vendors on pending requests. Review and acknowledge Purchase Orders (POs), ensuring accuracy in pricing, stock availability, terms, and shipping details. Handle customer queries and quotations professionally while ensuring high service standards. Support key customer accounts and provide seamless backup coverage when required. Track weekly and monthly sales performance to support achievement of department KPIs. Coordinate with internal teams, including Procurement and Logistics, to ensure timely delivery and stock availability. Follow up on overdue accounts based on debtor reports and assist with collection matters when required. Maintain accurate sales records and documentation. Perform administrative and other ad-hoc duties assigned by the management. Requirements Minimum Diploma, ITE, GCE 'O' Level, or equivalent qualification. Prior experience in sales administration, customer service, or sales support is an advantage. Good communication and interpersonal skills. What We Offer Competitive salary package. Opportunities for career growth and development. Supportive and collaborative working environment. Valuable exposure to sales operations and customer relationship management. Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON. By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application. https://www.mci.com.sg/wp-content/uploads/2025/08/MCI-Job-Applicant-Data-Protection-Notice.pdf **We regret to inform that only shortlisted candidates would be notified. Sim Hui Shi (Carra) Reg No: R22110425 MCI Consulting Pte Ltd EA Licence: 13C6730