Operations Officer - General Admin

1. General Office Management Monitor and manage inventory of office supplies, stationery, and pantry items Track stock levels, forecast needs, and ensure timely procurement Coordinate with suppliers and ensure quality and timely delivery 2. Vendor & Contract Management Liaise with vendors and service providers for office-related goods and services Manage vendor contracts, renewals, and performance tracking Maintain proper documentation of quotations, invoices, and service agreements 3. ISO Auditing & Documentation Support internal audits and compliance checks for ISO standards (e.g. ISO 9001) Maintain and update SOPs, records, and compliance documentation Assist in preparing for external audits and implementing corrective actions 4. System License & IT Coordination Maintain records of software and system licenses, including renewals and user access Coordinate with IT vendors or internal IT team for setup, troubleshooting, and issue resolution Provide first-level IT support for basic hardware/software issues (e.g. printer setup, password resets) Support onboarding/offboarding tasks such as account creation or deactivation 5. Marketing & Communications Support Support the updating of company’s LinkedIn and website content in coordination with HR or relevant departments Assist in preparing basic visuals or updates for company events, staff highlights, or CSR initiatives Liaise with design, printing, or digital vendors for marketing collateral and office branding materials Requirements: Diploma in Business Administration, Information Systems, Facilities Management, or related field 2–3 years of relevant experience in office operations or administrative support Strong organizational skills and attention to detail Basic understanding of ISO quality standards and IT systems Proficiency in Microsoft Office and general office technology