Service Coordinator

Job Summary We are seeking a responsible and motivated Service Coordinator to support daily service operations, coordinate maintenance activities, manage client communications, and ensure high maintenance and safety standards. Responsibilities Coordinate daily service operations with the Service Manager to maintain smooth workflow Schedule and coordinate maintenance tasks with service technicians to meet project deadlines Respond professionally to customer enquiries and complaints to maintain client satisfaction Monitor service progress and follow up to ensure timely completion of maintenance works Organize site visits and communicate service updates clearly to clients Prepare and update service reports and work records to maintain accurate documentation Enforce maintenance standards and safety procedures to ensure regulatory compliance Acquire relevant technical skills to enhance job performance and support service operations Preferred competencies and qualifications Diploma, Nitec, or technical qualification in Mechanical, Electrical, Building Services, or related fields Experience in swimming pool, water feature, M&E, plumbing, or maintenance industries Effective communication and coordination skills to support teamwork and client interactions Basic computer proficiency including Microsoft Office and WhatsApp for communication Willingness to perform hands-on tasks and work outdoors Possession of Class 2 or 3 driving licence is an advantage