Position objective and summary Responsible for developing, executing sales and marketing strategies to build a strong customer base, achieve sales targets, and ensure customer satisfaction and positive customer experience. Main tasks / activities / responsibilities · Develop and maintain relationships with marine and shipyard customers. · Handle customer inquiries, RFQs, quotations, and follow-up sales. · Promote marine services and products to clients. · Coordinate with operations and project teams to ensure smooth job execution. · Prepare sales reports, documentation, and update customer records. · Monitor project progress and ensure customer satisfaction. · Source materials and coordinate with suppliers when required. · Support business development and identify new sales opportunities. · Support the undertaking of Ship parts/Ship repair projects with the Operations team to ensure timely implementation, completion, and delivery of projects. · Monitor and analyse market situation/trend and provide sales forecast to the Top Management and HOD · Monitor and analyse business performance, industry trends, existing or new regulatory and their impact on business operations and provide regular updates to the Top Management and HOD. · Plan, organize and execute activities to generate customers' awareness and improves sales demand. · Conduct Customer Satisfaction Survey to collect and analyze customers' feedback for review, propose and implement suggestions for continuous improvement. · Proactively utilize both old and new contacts to explore business opportunities and expand market share. · Play a key role in providing expertise/know-how in market & customers to the Operations teams to maximize productivity and efficiency. · Prepare and submit of sales & marketing reports in a timely manner for management review. · Ad hoc assignment or project assigned by the HOD or the Company. Job requirements (education, linguistic ability, professional experience, leadership qualities, soft skills etc.) · Relevant Tertiary qualification with at least 2-5 years sales & marketing experiences in Marine and Offshore, Waste Treatement Industry with proven sales track record. · 5.5 working days per week · Possesses good customer relation management skills with attention to service. · Effectively bilingual to attend to a wide range of client. · Excellent people, communication and presentation skills. · Good time management skills to meet strict deadlines. · Good report writing skills to prepare and present findings to management / clients. · Good analytical skills and problem solving skills, coupled with a hands-on approach. · Proactive and able to adapt quickly to the changing environment. · Highly self-motivated with ability to work under extreme pressure. · Team player who is dynamic, self-motivated and results-oriented.