Academy Operations & Student Services Engagement Executive

Job Summary We are seeking an Academy Operations & Student Services Executive to drive efficient training operations, enforce Standard Operating Procedures for compliance, and manage student services from enquiry through course completion to deliver a positive learner experience. Responsibilities Implement and monitor Standard Operating Procedures to ensure operational and regulatory compliance within the academy Manage student enquiry follow-ups to maximize enrolment conversion rates Coordinate enrolment processes to facilitate smooth student onboarding Oversee student progress tracking and support through course completion to enhance learner satisfaction Collaborate with training teams to support seamless training operations and resolve operational issues promptly Maintain accurate records and documentation related to student services and training activities