About this role
Deliver high-quality customer service by handling complex queries and processing policy requests via email, telephone, and face-to-face contact. Manage high-volume workflow tasks including premium enquiries, fund switches, and AML checks while collaborating with internal teams.
Requires strong attention to detail, administrative accuracy, and knowledge of AML/KYC procedures. Candidates must be resilient, self-motivated, and capable of managing high email volumes within a fast-paced office environment.
What they're looking for
Customer ServiceCRMAML/KYCAdministrative AccuracyWritten CommunicationVerbal CommunicationWorkload ManagementAnalytical Thinking
Frequently asked questions
What does a Operations Administrator - FTC 12-months at Monument Re Group do?
Deliver high-quality customer service by handling complex queries and processing policy requests via email, telephone, and face-to-face contact. Manage high-volume workflow tasks including premium enquiries, fund switches, and AML checks while collaborating with internal teams. Requires strong atten…
What skills does this Operations Administrator - FTC 12-months role need?
Key skills for this role include Customer Service, CRM, AML/KYC, Administrative Accuracy, Written Communication, Verbal Communication.
How much does a Operations Administrator - FTC 12-months at Monument Re Group pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Operations Administrator - FTC 12-months role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Operations Administrator - FTC 12-months role?
You can apply directly on Monument Re Group's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.