About this role
About the role Responsible in delivering high-quality customer service via email and telephone with occasional F2F customer contact, handling complex queries with professionalism and accuracy. Internal processing of workflow tasks in support of customer policy requests. Collaborating with internal teams (in multiple jurisdictions) to resolve issues, and support process improvements, while maintaining service excellence in a fast-paced environment which puts the customer first . Responsibilities Process client qu…
What they're looking for
Responsibilities
- •Process client queries and policy requests
- •Deliver high-quality customer service via email and telephone
- •Handle complex queries with professionalism and accuracy
- •Collaborate with internal teams to resolve issues
- •Support process improvements while maintaining service excellence
Frequently asked questions
What does a Operations Administrator - FTC 12-months at Monument Re Group do?
About the role Responsible in delivering high-quality customer service via email and telephone with occasional F2F customer contact, handling complex queries with professionalism and accuracy. Internal processing of workflow tasks in support of customer policy requests. Collaborating with internal t…
How much does a Operations Administrator - FTC 12-months at Monument Re Group pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Operations Administrator - FTC 12-months role remote, hybrid, or on-site?
The listing is based in Singapore. Check the posting for remote or hybrid options.
How do I apply for this Operations Administrator - FTC 12-months role?
You can apply directly on Monument Re Group's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.