Active Living Guide (Part-Time)

Help fellow seniors stay active, discover new technology and enjoy meaningful outdoor experiences. About Move It Well Move It Well is a Singapore lifestyle movement technology company dedicated to helping people maintain a better quality of life through active living and movement technology. We believe movement is one of the simplest ways to maintain independence, confidence and overall well-being. Through innovative walking-assist exoskeleton technology and our Move It Well Discovery Walks, we create enjoyable experiences that encourage people to move more, live more and stay connected with their community. We are looking for warm, enthusiastic and community-minded individuals to join our pioneer team of Move It Well Active Living Guides . About the Role As a Move It Well Active Living Guide, you will be one of the friendly faces representing our company. You will guide participants during our weekly Discovery Walks, help customers experience our walking-assist exoskeletons, and support product demonstrations for customers interested in learning more about our movement technology. This is more than a retail role. We are looking for someone who enjoys encouraging others, building relationships and creating enjoyable experiences that inspire people to stay active. What You'll Be Doing Discovery Walk Experience Welcome participants and create a warm, friendly and enjoyable environment. Assist participants in putting on and removing the walking-assist exoskeleton. Walk alongside participants during the Discovery Walk. Encourage conversations and help participants feel comfortable throughout the session. Support event registration, refreshments and participant engagement. Assist with event setup and packing up after each session. Product Experience & Customer Consultation Conduct product demonstrations and product experience sessions. Explain the features and benefits of the walking-assist exoskeleton in a simple and engaging manner. Understand customers' needs and answer their questions with confidence and empathy. Address common concerns and help customers determine whether the product is suitable for their lifestyle. Explain purchase and rental options clearly. Support customers throughout their product experience journey. Retail & Administrative Support Process customer payments using our point-of-sale (POS) system. Prepare simple sales and rental documentation. Issue receipts and maintain basic customer records. Support general showroom operations when required. Equipment Management Prepare equipment before each session. Inspect, clean and sanitise exoskeletons after every use. Charge batteries and ensure equipment is ready for the next customer. Handle and store equipment according to company procedures. Who We're Looking For We are looking for individuals who: Enjoy meeting and interacting with people. Are patient, friendly and approachable. Believe in active living and enjoy encouraging others to stay active. Are reliable, responsible and punctual. Are open to learning new technology. Take initiative and enjoy solving problems. Are comfortable communicating in both English and Mandarin. Applicants of all ages are welcome. Active seniors, mature workers and retirees are especially encouraged to apply, as the role involves building rapport with senior participants during our Discovery Walks. Skills & Competencies Successful candidates should be comfortable learning to: Conduct Discovery Walks confidently. Demonstrate and explain the walking-assist exoskeleton. Conduct product experience sessions independently. Address customers' questions and concerns with empathy and confidence. Explain product purchase and rental options. Use a POS system to process payments. Prepare simple sales and rental documentation. Perform basic administrative tasks using a computer. Maintain and sanitise equipment according to company procedures. No previous experience with exoskeleton technology is required. Comprehensive training will be provided. Physical & Practical Requirements You should be: Comfortable walking outdoors during Discovery Walks. Comfortable wearing and demonstrating the walking-assist exoskeleton. Comfortable assisting participants with fitting and removing the equipment. Able to lift and carry equipment weighing up to 5kg. Comfortable travelling to Discovery Walk venues and our showroom when rostered. Working Arrangements Part-time position. Expected commencement: Mid-October2026 . Weekly Discovery Walk (currently…