Cafe Assistant Manager

Café Assistant Manager – MS Durian We are looking for a responsible and hands-on Café Assistant Manager to support the daily operations of MS Durian. The successful candidate should be service-oriented, organised, and comfortable leading the café team in a fast-paced environment. Key Responsibilities Support the Café Manager in overseeing daily café operations. Supervise, guide and motivate service staff to maintain high service standards. Ensure smooth opening, closing and shift handovers. Attend to customers and resolve feedback or service issues professionally. Monitor food quality, presentation and order accuracy. Manage cashiering, payments and daily sales reconciliation. Monitor stock levels and coordinate replenishment to prevent shortages or wastage. Ensure compliance with food safety, hygiene and workplace safety requirements. Maintain the cleanliness and overall presentation of the café. Train and onboard new employees. Assist with promotions, delivery-platform orders and other operational duties as required. Working Hours Regular shift: 12:15 PM to 10:15 PM Fridays and Saturdays, Public Holiday's Eves: 1:15 PM to 11:15 PM 44-hour work week Required to work weekends and public holidays according to the roster. Employee Benefits Subsidised staff meals Medical coverage Time off in lieu for working on public holidays 7–14 days of annual leave, based on length of service Statutory benefits in accordance with Singapore employment regulations Requirements Previous experience in café, restaurant, retail or hospitality operations is preferred. Supervisory or team-lead experience would be an advantage. Strong customer-service and communication skills. Responsible, dependable and able to handle operational issues independently. Able to work in a fast-paced environment and perform hands-on duties. Comfortable working the stated shifts, including weekends and public holidays.