Associate Director, Business Data Office, Client Onboarding Solutions

About MUFG Investor Services MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com. To successfully manage and execute the systems set ups and data implementation or migrations of new and existing clients/funds to MUFG’s platform ensuring excellent client service and adherence to MUFG policies and procedures throughout. Manage all aspects of system and static data setups for new client onboarding and conversions. Lead discovery workshop with business operation units to determine current data ingestion state and collaboratively define future state Work with senior members of Business Data Office to build roadmaps that support BDO journey of centralization, standardization and digitization. Hire, coach and develop a team of data capture specialists in Malaysia, Cyprus and Halifax. Help build and mature a follow the sun support operations that services operations Provide expertise in data ingestion, best practices and recommendation on data operation activities home of best fit (e.g. centralized vs federated) Oversee and participate in large projects, including conversions, catch-up processes, system reinitialization and system reconfiguration, including the setup and loading of the latest fund NAV and share registry details into the relevant systems. Provide leadership and guidance for large scale projects. Including discovery, analysis and solution design. Define system setup standards, client, investor, and portfolio data maintenance standards and ensure all procedures are up to date Act as a subject matter expert on internal MUFG systems for a line of business (traditional, hedge, FoF or private equity, real estate mandates). Provide expertise, direction, and leadership to members of the team. Ensure full compliance with ISAE/SOC standards relating to the onboarding or conversion of new funds. Identify process improvement, automation, process rationalization and cost savings opportunities/efficiencies. Assist BDO Leadership in operationalizing day-to-day BDO activities, building workflows, simplifying, and extending BDO reach to internal and external clients. Lead data migration, remediation or classification efforts leveraging cross-functional teams and in partnership with technology. Ensure BDO data ingestion and management standards, specifications, catalogue, decisions are captured and documented in Confluence & SharePoint Leverage and promote the use of digital tools for tracking and communicating progress & milestones Qualification Relevant years of experience working in the fund administration industry (preferably from Private markets) with experience in managing people. This can include other administrators, investment managers or fund auditors. Demonstrable experience working in data management in administrators, investment managers or fund auditors. Project experience - Previous experience either leading or having a senior role in projects (onboarding, conversions, data migrations and digital transformation) Completion or interest in a professional accounting designation (CA, CGA, CMA, ACCA, CFA) an asset but not required. Advanced MS Excel skills and Yardi Familiar with data analysis querying tools/concepts Strong attention to detail, problem-solving and process improvement skills