F&B Assistant(10176) - Alexandra Hospital

Overview The position holder is responsible for supporting various aspects of the operations. This position requires a blend of administrative, operational, and customer service skills to ensure smooth functioning of the department. Job Description Manage diet control administration and patient meal-related matters Handle telephone calls, enquiries and feedback. Record and convey messages, follow up and respond as appropriate with relevant departments. Collate and update relevant meal data required by the kitchen for production summaries Generate daily meal summaries via the electronic meal ordering system and distribute to respective kitchen sections for preparation, cooking, dishing, and tray assembly Generate patients' meal chits from the electronic meal ordering system and hand over to the kitchen for meal assembly Maintain a daily report of events and complaints, including actions taken Assist the kitchen team during meal assembly and plating, ensuring all meals are loaded accurately Monitor and track operational KPIs and other measurable indicators on a regular basis Collate and monitor operations reports regularly, highlighting any discrepancies or irregularities to the Reporting Officer Assist in coordinating with Dietitians, Speech Therapists, and the Nursing department on meal requirements Requisition, control, and maintain efficient utilisation of office supplies within the department Order, receive, issue, and perform stock takes of items as assigned Ensure all stock is stored correctly and in accordance with established guidelines Maintain and update the inventory management system regularly Organise and deliver goods from the stores to the relevant departments as required Prepare and write minutes of meetings Perform any other duties as assigned by the Reporting Officer Requirements A minimum Diploma in Food Science, Food Nutrition, or equivalent qualification is preferred A minimum of 2 years of relevant working experience is preferred Strong communication, interpersonal, and phone etiquette skills Strong IT literacy with proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint Hardworking, self-motivated, and able to thrive in a fast-paced, dynamic environment Able to work both independently and collaboratively as part of a team Proficient in both spoken and written English Physically fit and able to perform manual handling, including carrying of heavy items Willing to work a 5-day work week, including shift duties, weekends, and public holidays If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading. *Only Singapore Citizens and Singapore Permanent Residents may apply. #LI-CT1