Clinic Assistant

Company Overview Newcastle Clinic, led by Dr Koo Seng Long since 1992, provides quality, patient-centered healthcare with a focus on preventive medicine and chronic condition management, serving diverse patients with compassionate, evidence-based care in a family practice setting. Job Summary We are seeking a motivated and experienced Clinic Assistant to support daily clinic operations, assist medical procedures, and ensure a positive patient experience at our modern GP clinic in Orchard Road. Responsibilities Manage patient flow and operational tasks to ensure efficient daily clinic operations Handle clinic appointments, patient registrations, and cashiering with accuracy and professionalism Assist the doctor in performing clinical procedures including ECG, wound dressing, and point-of-care testing such as HbA1c for diabetes screening Triaging patients presenting with Acute Respiratory Infection (ARI) symptoms to direct appropriate medical attention Conduct rapid swab tests and PCR diagnostics for Influenza, COVID-19, and other respiratory viruses under supervision Maintain confidentiality and handle sensitive patient information responsibly Communicate clearly and courteously with patients and colleagues to foster a friendly, patient-focused environment Use clinic management software effectively for administrative tasks Demonstrate punctuality, responsibility, and eagerness to develop clinical and operational skills Required competencies and certifications None explicitly stated Preferred competencies and qualifications Diploma, 'A' levels or equivalent qualification (SPM and above are welcome) Previous healthcare experience or willingness to learn in a clinical environment Basic computer literacy and IT/internet savvy Other Information Job Type: Full-time Salary: $2,300.00 - $3,200.00 per month Schedule: Monday to Friday, Saturday (half day) Supplemental pay: 13th month salary Work Location: In person at Orchard Road clinic Expected Start Date: Immediate