Customer Relations Officer (Cro) (Hdb Bto)

Responsibilities: Handle and resolve conflicts and feedbacks from public and stakeholders pertaining to the project, Conduct regular visits to residents/ stakeholders affected by the works to gather feedback, preparing circulars, letter and flyers to keep stakeholders abreast and update on the site activities and progress. Prepare and submit weekly updates, monthly reports and other program pertaining to public relation works Provide administrative support and assistance to Project Management Team and liaise with Government authorities, public and lessee of the property in relation to project work in progress. Job Requirements Candidate must have a minimum of 'O' Levels or Nitec Certificate with at least 5 subjects passed Have Workforce Skills Qualifications (WSQ) Certificate in Service Excellence (Level 1) Certification, or equivalent. At least 3 Year(s) of HDB working experience in the related field is required for this position. Independent and good team player Shall be capable of communicating effectively in English