IT Support Administrator (In-House)

Responsibility · Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases. · Support HQ and project sites regarding IT-related issues. · Monitor and maintain in-house networks and servers. · Manage and maintain computer hardware and software systems, Inventory, and deployment to users. · Upgrade, install and configure new hardware and software to meet company objectives. · Create user accounts and set up email accounts for new staff. · Perform diagnostic tests and debugging procedures to optimize computer systems. · Document processes, as well as backing up and archiving data. · Develop data retrieval and recovery procedures. · Perform any ad-hoc assignment as instructed by superiors. Requirements · ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields. · Preferable with at least 1-2 years of relevant working experience in a similar role. · Responsible, meticulous, fast learner.