About this role
The counsellor will handle mental health enquiries via phone and webchat, providing triage, assessment, and resources to callers. They are responsible for identifying at-risk individuals and providing brief interventions for distress calls.
Candidates must hold a degree in Psychology, Social Work, Occupational Therapy, Counselling, or an Advanced Diploma in Mental Health Nursing. While 2 to 3 years of experience is preferred, entry-level candidates with a positive learning attitude are welcome.
What they're looking for
TriageMental Health AssessmentCrisis InterventionInterpersonal CommunicationPatient CareCommunity SupportCall HandlingWebchat Support
Frequently asked questions
What does a National Mental Health Helpline Counsellor at NHG do?
The counsellor will handle mental health enquiries via phone and webchat, providing triage, assessment, and resources to callers. They are responsible for identifying at-risk individuals and providing brief interventions for distress calls. Candidates must hold a degree in Psychology, Social Work, O…
What skills does this National Mental Health Helpline Counsellor role need?
Key skills for this role include Triage, Mental Health Assessment, Crisis Intervention, Interpersonal Communication, Patient Care, Community Support.
How much does a National Mental Health Helpline Counsellor at NHG pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this National Mental Health Helpline Counsellor role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this National Mental Health Helpline Counsellor role?
You can apply directly on NHG's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.