About this role
Handle patient inquiries and appointment scheduling across multiple communication channels while adhering to PDPA data confidentiality regulations. Ensure operational efficiency by managing critical results, updating contact lists, and meeting contact center performance KPIs.
Minimum GCE 'O' level education with a preference for candidates with call center or healthcare experience. Requires proficiency in Mandarin, strong communication skills, and the ability to work rotating shifts.
What they're looking for
Customer ServicePatient RelationsCRMMedical Record SystemsCall Centre OperationsPDPA ComplianceCommunication SkillsProblem Solving
Frequently asked questions
What does a Patient Information Associate (Relocation in Q1 2027) at NHG do?
Handle patient inquiries and appointment scheduling across multiple communication channels while adhering to PDPA data confidentiality regulations. Ensure operational efficiency by managing critical results, updating contact lists, and meeting contact center performance KPIs. Minimum GCE 'O' level e…
What skills does this Patient Information Associate (Relocation in Q1 2027) role need?
Key skills for this role include Customer Service, Patient Relations, CRM, Medical Record Systems, Call Centre Operations, PDPA Compliance.
How much does a Patient Information Associate (Relocation in Q1 2027) at NHG pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Patient Information Associate (Relocation in Q1 2027) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Patient Information Associate (Relocation in Q1 2027) role?
You can apply directly on NHG's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.